Viewing articles tagged 'Installation Help'

 How do i download my certificate files?

When the certificate is issued, the Certificate Authority (CA) will send an email to the...

 How can i install my SSL certificate on more then one server?

First, check your certificate license. There are two methods to install your certificate on...

 My certificate works in my browser, but my visitors get a Security Alert that says 'The security certificate was issued by a company you have not chosen to trust...' What is the problem?

The issue is that your visitors' browsers are unable to properly identify who issued your...

 Do i need a dedicated/static IP address to us an SSL certificate?

Yes, you must have a static IP address for an SSL certificate. If you do not have one, you may be...

 My browser is not showing the green padlock/green bar, why?

There are several reasons why this could be occurring or a combination of several. The four most...

 When trying to go to the site over https, it displays the message 'The page cannot be displayed.' Why is that?

There are actually many reasons why this could be happening, some of which could be entirely...

 Why does the website say the name on the security certificate does not match the name of the site?

This means that URL in the browser and the common name in the certificate are not an EXACT match...

 Why does the website say the SSL certificate is 'Untrusted'?

This is more than likely because the intermediate certificates were never installed. Installing...

 How can i check to see that my SSL certificate works properly and has been installed correctly?

You can use the SSL checker tool from Cert Logik to test whether or not your SSL certificate has...

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